Refunds and cancellation

Effective date

This policy takes effect on 2026-10-26 . If language versions differ, the English version governs.

Service provider

Axiocairn is operated by Doing Nothing, LLC

Jurisdiction: Delaware.

Digital reports

Subscription refunds follow the monthly and annual plan rules below.

Subscription cancellation

You may cancel your subscription at any time. Cancellation takes effect at the next billing cycle. Cancelling stops the next renewal. Access continues until the end of the period already paid. To cancel, sign in and choose Manage subscription on your account page (handled by the Stripe customer portal), or email contact@axiocairn.com.

Sign in

Monthly and annual plans

Annual plans qualify for a full refund within 14 days of purchase. After that, no prorated refunds are provided. You may cancel renewal at any time and use the service until the end of the paid period. Monthly plans have no prorated refunds; after cancellation, you may use the service until the end of the current billing period. Approved refunds are returned to the original payment method within 5–10 business days after approval.

Duplicate charges and system errors

Duplicate charges or system errors qualify for a full refund.

How to ask for a refund

Email contact@axiocairn.com with the receipt reference and a short description of the problem. Please write as soon as you notice it. Approved refunds are returned to the original payment method within 5–10 business days after approval. When we refund a subscription payment, we also cancel that subscription.

Method Audit

The subscription refund rules on this page do not apply to Method Audit. Its terms are agreed before work begins.