FAQ

Which reports are there?

There are three market briefs each trading day: pre-market, midday and close. There is also the Model Desk Daily, the weekly House View, Stock Model Assessments and company research. Event studies are also available.

When are reports updated?

House View: Usually delivered before 08:00 ET on Mondays. Delivery may be later when data are delayed.

Pre-Market Brief: Usually delivered before 09:00 ET on trading days. Delivery may be later when data are delayed.

Model Desk Daily: Usually delivered before 09:00 ET on trading days. Delivery may be later when data are delayed.

Midday Brief: Usually delivered before 13:00 ET on trading days. Delivery may be later when data are delayed.

Closing Wrap: Usually delivered around 17:40 ET on trading days, depending on data availability. Delivery may be later when data are delayed.

Generated only when you request it; no scheduled delivery. Delivery may be later when data are delayed.

Why is a report late or missing?

A late report is marked next to its date and on the status page. If we have not found the cause yet, the page says so. We do not guess a reason.

Are there reports on weekends and market holidays?

No new briefs are generated when the market is closed. Pages keep the latest trading day's content. Trading days follow the New York Stock Exchange calendar.

How is a sample different from a regular report?

A sample is a full report from a fixed date that anyone can read, and it is labelled Sample. Regular reports need a sign-in. How much of each report you see depends on your plan.

How current is the data in a report?

Each report shows its data date and cutoff time at the top. The reading applies only to that point in time. Check the date before you compare two reports.

What happens when a report has an error?

We correct it, keep the original version and mark the page Corrected. When a reading's failure condition appears, the page is marked and stays public.

Does a Stock Model Assessment change after an earnings release?

Generated only when you request it; no scheduled delivery. Delivery may be later when data are delayed.

How far back can I read?

Desk covers the last 90 days. Desk Pro covers the full history and adds CSV and JSON downloads. Reader can read samples in full and previews of other reports.

Do the reports tell me what to do?

No. They are research records about models and data, written as general information and not tailored to you. Every decision is yours.

What is the Model Desk Daily?

Each trading day it records the output and status changes of five rule-based models: HOT, SnapBack, BIO, Spread and LC. Model output is a rule-generated record, not an actual position or fill.

Why don't reports lead with backtest figures?

The backtests use data from 2026-09-04 and earlier, rebuilt after the fact, so they are in-sample. In-sample figures do not show how a model behaves afterwards. Model pages show them in one labelled section, never in a headline.

What does HOT look at?

HOT compares sector relative strength and volume to study changes across sectors.

When does HOT not apply?

It is not suited to judging individual stocks on its own. Leveraged ETFs reset their multiple daily, so in choppy markets results can differ widely from the sector's own move.

Why does the HOT page show no backtest figures?

The HOT record is being rebuilt, so its page shows no backtest figures for now. From 2026-10-26, each day's model output is stored separately as a forward record.

What does SnapBack look at?

SnapBack distinguishes recovery after a strong stock pulls back from a breakout after consolidation, so each price structure can be followed on its own terms.

When does SnapBack not apply?

It is not suited to reading the two structures as one. In a fast market decline, rebounds after pullbacks can fail one after another.

How do SnapBack's backtest and forward record differ?

The backtest was rebuilt after the fact from data through 2026-09-04, so it is in-sample. From 2026-10-26, each day's model output is stored separately as a forward record. The two are shown separately and are not combined.

What does BIO look at?

BIO reads biotech sector trends alongside stock momentum and volume, while tracking risks around clinical and regulatory events.

When does BIO not apply?

It is not suited to use around major clinical or regulatory announcements. A single event can invalidate a trend reading.

How do BIO's backtest and forward record differ?

The backtest was rebuilt after the fact from data through 2026-09-04, so it is in-sample. From 2026-10-26, each day's model output is stored separately as a forward record. The two are shown separately and are not combined.

What does Spread look at?

Spread studies how a stock's recovery after a decline affects a call spread, bringing direction, premium cost, time remaining and volatility into one comparison.

When does Spread not apply?

It is not suited to estimating a stock's own price change. Spread figures are measured on premium and are not directly comparable with stock prices. Without option quotes to compare against, the estimates cannot be checked.

What should I know about Spread's backtest?

It was rebuilt after the fact from data through 2026-09-04, so it is in-sample. It does not deduct commissions or bid-ask spreads. From 2026-10-26, each day's model output is stored separately as a forward record.

What does LC look at?

LC combines relative strength, price structure and peer performance to assess whether a stock's strength has broader market support.

When does LC not apply?

It is not suited to choppy, directionless markets, where false breakouts are more common.

How do LC's backtest and forward record differ?

The backtest was rebuilt after the fact from data through 2026-09-04, so it is in-sample. From 2026-10-26, each day's model output is stored separately as a forward record. The two are shown separately and are not combined.

When is the model screener coming?

The model screener is coming soon. Until then, the model pages explain what each model looks at.

Which AI agents can I connect?

Muse, Claude, ChatGPT and Grok. The connection guide gives the URL and steps for each platform.

How do I connect?

Add the Axiocairn URL for your platform in its connector settings. Sign in once when prompted. Then ask a test question.

What if I cannot connect?

Remove Axiocairn and add it again. Use the URL shown for your platform. Axiocairn does not use API keys. If a connect screen asks for an API key or only receives a domain, cancel, then add it from the connector / MCP option using the full URL (for example https://axiocairn.com/mcp/muse) and sign in with Google or GitHub to authorize. Use the same sign-in account. Sign in with the Google or GitHub account you used to activate Desk. Refresh the tool list. Reopen the tools in your AI agent. Ask a test question. What is the latest Stock Model Assessment for NVDA?

How do I use an access code?

Sign in and enter the code on your account page. Each account can redeem one code. If your account already has a paid plan, the code is not used up.

Does my AI agent use the same allowance as the website?

Yes. The website and MCP share one generation allowance: Desk 30 new versions a month and Desk Pro 120. Company research and event studies together have a sublimit of 10 or 40. Reading an existing report does not count.

What happens if I ask about a ticker with no report yet?

A report can be generated on demand. One report is made for each ticker, data date and language, and everyone who asks shares it. Asking for a report that already exists does not use your allowance again.

How current is the data in an AI agent's answer?

Every response carries the report's data date. Ask your AI agent to include that date when it summarizes. The reading applies only to that date.

What can a connected AI agent see?

It sees the reports your plan includes. We do not record which MCP tool was called or what the AI agent replied.

How do I disconnect an AI agent?

Open your account page, find Connected AI agents and select Revoke. To use it again, reconnect from your platform.

What does each plan include?

Reader: every sample in full and previews of other reports. Desk: full daily briefs, Model Desk Daily and House View, the last 90 days, and new Stock Model Assessments, company research and event studies within the monthly allowance. Desk Pro: everything in Desk, the full history, CSV and JSON downloads and a larger generation allowance. Company research and event-study generation are available within the plan’s generation allowances, subject to service availability.

How much does it cost, and is there an offer?

Prices, annual billing and the launch offer deadline are all on the plans page.

What are the limits of the free plan?

Reader can read every sample in full and previews of other reports. Reader does not generate new reports. Downloads are not included.

How do I pay?

Choose monthly or annual billing on the plans page and check out through Stripe, our payment processor. We do not receive your card number.

Does my plan renew automatically?

Yes, until you cancel. Your account page shows the expiry or renewal date.

How do I cancel?

To cancel, sign in and choose Manage subscription on your account page, or email contact@axiocairn.com. Cancelling stops the next renewal. Access continues until the end of the period already paid, and then your account returns to Reader.

Can I get a refund?

Annual plans qualify for a full refund within 14 days of purchase. After that, no prorated refunds are provided. Monthly plans have no prorated refunds; after cancellation, you may use the service until the end of the current billing period. Approved refunds are returned to the original payment method within 5–10 business days after approval.

How do I upgrade or change plans?

Sign in and choose Manage subscription on your account page. Changes are handled in the Stripe customer portal.

How do I sign in?

Sign in with Google, GitHub or a code sent to your email address. Use the same method each time so you reach the same account.

I paid, so why don't I see my plan?

Sign in with the same Google or GitHub account that you used to activate Desk. A different account does not carry your plan.

Do I need to sign in again on another browser or device?

Yes. A sign-in applies to one browser only and lasts 7 days.

How many access codes can one account redeem?

One. For an account activated with a code, the account page shows that access has no expiry date.

My access code keeps failing. What now?

The message tells you whether the format is wrong, the code is used or expired, or it was revoked. After too many failed tries, wait the time shown before trying again.

Where can I see my plan and expiry date?

Your account page shows your plan, its status, the expiry or renewal date and how it was activated.

How do I delete my account?

Delete it on your account page. For an account that has paid, deletion stops access at once and signs you out, and we finish the billing part by hand. To ask about a deletion, email contact@axiocairn.com.

What information do you collect?

Your email address and sign-in account ID, your plan and billing status, and which ticker and trading day or which report you opened. We do not store your IP address or browser user agent in our database.

Who receives my data?

Only Stripe, which handles payment, and Cloudflare, which hosts the service and its database. Personal information is not passed on for money or used for advertising.

What should I avoid typing into a query?

Do not submit account passwords, payment-card details or sensitive personal information through a research query. A ticker and your question are enough.

How do I know what a report's data covers?

Each report shows its data date and cutoff time. A field we could not obtain is marked as missing and never filled with an estimate.